Privacy Policy

1. Introduction

South Sask Process Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request our services
• Contact us via phone, email, or contact form
• Subscribe to newsletters or communications
• Engage with our services as a client

This information may include:

• Name and contact information (phone, email, mailing address)
• Legal case information and documentation
• Service recipient information
• Payment and billing information
• Court file numbers and related case details

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide legal process serving, notary services, court filing, and related legal services
• Communication: To respond to inquiries, provide service updates, and communicate about your requests
• Documentation: To prepare affidavits of service and other required legal documentation
• Billing: To process payments and maintain financial records
• Legal Compliance: To comply with applicable laws, regulations, and court requirements
• Service Improvement: To improve our services and website functionality
• Security: To protect against fraud, unauthorized access, and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Performance: With service recipients as required to complete legal service of process
• Courts and Legal Entities: With courts, legal professionals, and government agencies as required by law or legal procedures
• Service Providers: With third-party vendors who assist us in providing services (payment processors, email services, etc.)
• Legal Requirements: When required by law, court order, subpoena, or government request
• Business Transfers: In connection with a merger, sale, or transfer of business assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage and transmission
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Legal documents and service records may be retained for extended periods to comply with legal and regulatory requirements.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to certain processing of your information
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: